Support and advice in German, English, Spanish, Arabic and Moroccan

Your WELCOMECENTER Hessen team will answer any questions you might have when starting your new life in Hessen. Just give us a call, send us an email or stop by our office in Frankfurt. We offer advice in German, English, Spanish, Arabic and Moroccan. See you in Hessen!

You do not need an appointment to come to our office during open consultation hours.  

Please note that the WELCOMECENTER Hessen will remain CLOSED in December 2025. 

We also give advice by video, telephone and via e-mail.

We are looking forward to hearing from you!

Your WELCOMECENTER Hessen

Address:
Fischerfeldstraße 10–12
D-60311 Frankfurt am Main
2nd floor
Room 2.414 in the Agentur für Arbeit building

Opening hours

Monday to Friday: 10:00 – 12:00 o'clock

!! In December 2025, we will unfortunately NOT be offering any consultation services and the office will remain CLOSED. From January 2026, the office will be open as usual. !!  

Anyone living in Frankfurt can find further advice centers at Ankommen und Leben in Frankfurt.

Do you live in the middle of Hesse? Then please contact the WELCOMECENTER Mittelhessen - IHK Lahn-Dill.

Do you live in the north of Hesse? Then please contact the WELCOMECENTER Nordhessen - IHK Kassel-Marburg.

You can find further contact points at In Deutschland.

We are looking forward to your request! 

Julia Sternberg

Julia Sternberg is native to Hessen, has a degree in translation for English and Spanish and spent time abroad during her studies.

Alberto Coronado

Alberto Coronado is a graduate sociologist from the Universidad Complutense de Madrid. He knows what it’s like to arrive in a country without speaking the language.

Ann-Marie Bennemann-Karama

Ann-Marie Bennemann-Karama studied interpreting for Arabic and Spanish in Leipzig. She gained her language skills and intercultural expertise in Morocco, Spain and the UK. She knows what it's like to live, study and work abroad. She advises in German, English, Arabic and Spanish.

Address and directions

WELCOMECENTER Hessen is located right in the city centre of Frankfurt am Main. The address is Fischerfeldstraße 10 – 12 in Frankfurt am Main, 2nd floor, Room 2.414 in the Agentur für Arbeit building. You can access our building via the main entrance to the Agentur für Arbeit.

The nearest public transport stops are Konstablerwache (S-Bahn S1–S6, S8, S9; U-Bahn U4–U7), Dom/Römer (U–Bahn U4, U5), Börneplatz (Tram 11, 12; Bus 30, 36), Schöne Aussicht (Bus 30, 36), Hospital zum Heiligen Geist (Tram 14, 18).

If you’re travelling by car, you can get to Fischerfeldstraße from Kurt-Schumacher-Straße via Rechneigrabenstraße and Schützenstraße, from Schöne Aussicht via Mainstraße, Rechneigrabenstraße and Schützenstraße, and – if you’re coming from the north – via Lange Straße (Cityring). This is where you’ll find the entrance to the parking deck.

Due to a lack of parking spaces, we recommend using public transport.